Cell and Voice Over Internet Protocol Research Scott Mann University of Phoenix NTC 360 / Network and Telecommunications Concepts Group WH 04 ITP 04 Rita Johnson August 16, 2005 Our contract is coming up for renewal from Nextel our current provider of cellular service, and SBC our local and long distance landline service. I will research three cellular service and Voice over the Internet Protocol providers (VoIP). By looking at three of each will give a good idea of what is out there and what trends of services to expect. For cellular, I will choose a phone to increase our work force productivity that cannot be done with our current type of phone, and find a plan that can meet our changing needs. For VoIP, pricing plans and equipment included. Finally I will give my conclusion on which companies to go with and why.

Cellphone Providers Cingular phone BlackBerry 7100 g Features: Built-in Speakerphone, Bluetooth capable, Polyphonic speaker and downloadable ring tones, Downloadable games and graphics, Blackberry handheld software, and Quad-band world phone operates on 850/1900 and 900/1800 MHz GSM / GPRS networks (web requested = 50674). Cingular plans Nation 1000 Family Talk w / Rollover – 79.99 first two lines, 14.99 per additional line this package comes with 1000 anytime minutes, nights and weekend is unlimited, mobile to mobile is unlimited. Nation 1500 Family Talk w / Rollover – 99.99 first two lines, 14.99 per additional line this package comes with 1500 anytime minutes, nights and weekend is unlimited, mobile to mobile is unlimited (web). Nextel phone BlackBerry 7520 features: Walkie-Talkie Services, Speakerphone, Color display (65 K colors), Group Connect Walkie-Talkie, Multimedia Messaging Service, Direct Talk – The Off-Network Walkie-Talkie, Web and Email Capable, Ring Tones, Applications & Games, Adheres to Military 810 F Spec (web). Nextel Phone Plan Nextel National 1000 has 1000 monthly minutes for 55.99, the night and weekend minutes are unlimited direct connect is included. (web) TMobile phone The BlackBerry 7100 t is the first of its kind — a full-featured mobile phone that delivers the power of BlackBerry e-mail. This is one sweet little phone, loaded with all of the cool features you want, like integrated Bluetooth (R) connectivity, speakerphone, and downloadable ringtones.

Moreover, surf the Web the way it was meant to be with an ultra-large, high-resolution color screen (web). T- Mobile phone plans The Family Time plan is 69.99 a month with 1000 whenever minutes, and the weeknight and weekends are unlimited (web). Voice over the Internet Protocol What is VoIP / Internet Voice? VoIP allows you to make telephone calls using a computer network, over a data network like the Internet. VoIP converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end so you can speak to anyone with a regular phone number. When placing a VoIP call using a phone with an adapter, you will hear a dial tone and dial just as you always have.

VoIP may also allow you to make a call directly from a computer using a conventional telephone or a microphone (web). VonageVonage’s Basic 500 Plan provides the following for the unbeatable price of $14.99 a month. Five hundred anytime minutes a month to anywhere in the US (including Puerto Rico) & Canada, Only 3.9 cents for each additional minute and a 30-day Money Back Guarantee. (web premium. php) Vonage’s Premium Unlimited Plan offers the following for the low price of $24.99 a month. Unlimited calls anywhere in the US (including Puerto Rico) & Canada.

Both plans include the following voicemail plus, 3-way calling, call waiting, call forwarding, caller ID with name, and 911 dialing, free phone adapter and no annual contracts with a 30 day money back guarantee (web premium. php). Verizon Voice Wing 500 VoIP plan includes 500 outbound minutes anywhere in the U.S. including calls to Puerto Rico AND Unlimited Voice Wing to Voice Wing calling, 4 cents a minute thereafter all this for $19.95 a month. Voice Wing Unlimited VoIP plan includes unlimited calls anywhere in the U.S. Unlimited local and long-distance calling anywhere in U.S. (including Puerto-Rico), plus your favorite calling features – like Caller ID, voice mail and more, all this for $34.95 a month. The commitment of term of contract not stated for either plan (web) Packet 8 The packet 8 freedom unlimited VoIP plan has the following features: the Public Switched Telephone Networked calls are unlimited, packet 8 to other packet 8 subscribers are unlimited, this plan requires a 2-year agreement, and this package is $19.95 a month (web). Conclusion Based on the facts as stated this is my recommendation for the cellular and VoIP provider. For cellular would be Nextel and the Blackberry 7100 t, with the national 1000 plan.

Since we currently have Nextel and it suites, our service force needs and the plan does not cost us more to switch to the blackberry or the minutes are lessened, and includes additional services for use with the Blackberry, coupled with higher productivity would be a good return on the investment. The VoIP provider would be Vonage with their Premium Unlimited Plan. With our district offices spread all over, the U.S. this would enable to stay in control of our phone costs. Vonage is the leader in VoIP without the price.

Packet 8 is the cheapest however with Vonage has a better reputation for being reliable, and have a larger support staff that is able to handle all our district offices nationwide. Reference: web (2005) retrieved August 12, 2005 from web / cell-phone-service / cell -phones / cell -phones. j sp? source = INC 230056& requested = 50674 web (2005) retrieved August 12, 2005 from web / cell-phone-service / wireless -phone-plans / cell -phone-plans. j sp web retrieved August 12, 2005 from web / NASApp / online store / en /Action / Display Phones web retrieved August 12, 2005 from web / NASApp / online store / en /Action / Display Plans web retrieved August 13, 2005 from web / products / overview. asp? phone id = 246167&class = pda web retrieved August 13, 2005 from web / plans/FamilyTimeRatePlanDetails. asp http: // . von age. com retrieved August 13, 2005 from web / products premium. php http: // web retrieved August 13, 2005 from web / ForYourHome/VOIP / Calling Packages. as px web retrieved August 14, 2005 from http: // web / about / residential. asp.